Friday, April 24, 2026

Poor customer service will lead to public shaming in NSW Fair Trading rogues gallery

Poor customer service or not responding adequately to a consumer complaint will be grounds for a business to be named and shamed online under guidelines released for the first government-backed NSW Complaints Register. About 25...
Bob Lee -

Google’s tax deal with the UK: key questions answered

Google’s tax deal raises the question of whether the government is taking too soft a tone with multinationals over their tax. When Google reached a £130m settlement with the British taxman last week, George Osborne...
Bob Lee -

Ethics secondary in life insurance

Benjamin Koh, SMH March 11, 2016 Ethics and insurance don’t go hand in hand The behaviour of Commonwealth Bank’s financial planning division was predicted several years prior in research by Dr June Smith from Victoria...
Bob Lee -

Folie-a-deux: Reliance on Peta Credlin disabled, but did not kill, Tony Abbott

Jack Waterford, Canberra Times columnist March 11, 2016 The most poignant, believable and prophetic movement of Niki Savva's Shakespearean tragi-comedy of the downfall of Tony Abbott is when a close factional colleague is trying to convince his...
Bob Lee -

The ugly story of Dick Smith, from float to failure

The ugly story of Dick Smith, from float to failure Jeffrey Knapp, UNSW Australia Early last month, the Senate announced an inquiry with terms of reference that cover the collapse of Dick Smith Electronics. There is a...
Bob Lee -

Here’s What China’s Middle Classes Really Earn — and Spend

China's working population — 770.4 million people — is the largest in the world. But the middle class that dominates its consumer market still only accounts for a tiny fraction of that number: less than 2...
Bob Lee -

Government still wants to increase students’ contribution to university funding

In a speech to a Universities Australia dinner, Education Minister Simon Birmingham stressed that he would not rush into a new higher education policy. Education Minister Simon Birmingham has flagged that the government is still...
Bob Lee -

Meldonium was being widely used in tennis, says Wada’s Dick Pound

Dick Pound the former head of the World Anti-Doping Agency, said that Maria Sharapova was guilty of ‘wilful negligence’ for using meldonium, and international tennis officials knew that many players were taking the drug...
Bob Lee -
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